We will refund you under the following circumstances:

1. If items haven’t been delivered to you, we will refund you upon your request.

2. If items have been delivered to you, we support for a refund for 14 days after purchasing under the condition that the items haven’t been used.

3. We are not able to offer you services/products due to irresistible reasons or out of stock.

4. We deliver you the wrong items or the item is unusable.

You can always contact us for any refund questions at [email protected].

Refund Time

We will notify you once we’ve received your refund application to let you know if the refund was approved or not. If approved, we’ll refund you on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 10 business days have passed since we've approved your refund, you still don't receive the refund, please contact us at [email protected].

Delivery Time

The delivery time is always displayed in the category overview of the product.

Please contact us if:

1.the delivery time is significantly exceeded the product overview

2.you did not receive an order confirmation

Possible reasons why delivery delays may occur with virtual items/currencies:

1.servers are being updated/patched

2.servers are being down

3.very high demand for a particular product

Possible reasons why delivery delays may occur with keys:

1.the email containing the key ends up in your spam folder

2.your email provider blocks our email all together

You can always check your order's current status here.Alternatively you can also login to your igmeet.com account then check your order status.Should there be a delivery delay on our part, we kindly ask you to excuse the inconvenience.